I have added nuki doorlock and seems to work fine as i can lock and unlock the door.
However, i dont see the open door option. So i cant open my door. If i add it in directly in home assistant lovelace dashboard i do get the option.
Any tips how to achieve this within homehabit?
Huge difference.
Lock is ofcoure locked
Unlocked is not locked but door wont open
Open door is the lock will open open the latch bolt (same as with door keys)
Hello everyone,
We bought the Nuki lock for our vacation home – exactly for this advertised use case.
However, the lock has decided to go offline, and our vacation home is no longer usable until the issue is resolved.
The Nuki support is extremely difficult to reach – wait times of 20 minutes or more are not uncommon. But even when you get through, the support team doesn’t provide much help, apart from suggesting a factory reset – which is simply not feasible for a vacation home located far away.
After a lot of pushing, a technician finally got in touch after 3 ½ days to take a look at the issue. According to him, the fix requires a firmware update. So, the product is essentially being developed at the customer’s expense.
The lock might work well if you use it for your own home and have a spare key. But for vacation homes, it’s absolutely unsuitable. Additionally, the support is terrible.
I regret the day I decided to go with Nuki.
Best regards,
P.S.: Critical posts are also deleted from Nuki’s forum.