How to transfer license through device?

Discussion
#1

Hi,
I have purchased two licenses, but I have changed one of my tablets.
How can I transfer the license to the new tablet?

#2

@hooh1967h Please upload debug logs from Support screen from the new device

#3

Here it is

#4

Thank you for uploading the logs.
License has been transferred. It might take up to 24 hours to apply to the device.

#5

Worked. Thanks

#6

Hi Igor,
just curious: how did you know which of my two licenses to move to the new device?

#7

There was only one license related to that “account”, so I just moved that one. The app doesn’t record your actual google id for privacy reasons, so I can’t say which one.
Did you buy those two licenses with separate Google accounts?

#8

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