Hi @igor,
since about 2 weeks I’m facing an issue that the HomeHabit app automatically crashes/closes after some time. I have no idea why. The only way is to sent the logs to the support or can I also access the logs somehow?
Regards,
Michel
Hi @igor,
since about 2 weeks I’m facing an issue that the HomeHabit app automatically crashes/closes after some time. I have no idea why. The only way is to sent the logs to the support or can I also access the logs somehow?
Regards,
Michel
@michelm few things:
It isn’t possible to see logs on device itself.
Hi @igor,
It’s an Google HTC Nexus 9 Tablet running on Androin 8.1 (Lineage OS 15.1).
Home Habit Version 1.3 (4776)
Weird is that it was running before with the same Tablet and Android version and then I got this app crashes. I just uploaded the logs. Maybe it’s due to some item in my HomeAssistant Configuration which causes the issue …
Regards,
Michel
How often do crashes happen?
At least once a day.
Uploaded logs didn’t had anything useful related to the crash, since it is not repeated crash, so crash logs were not uploaded.
Next patch release will contain a change that should allow that to happen. I will update you when that happens to upload logs again (after a crash).
@michelm Can you also try 1.4 version when it is available in your Play Store?
There is a fix for a crash in that version. Maybe that was the same type of crash you experienced.
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